GIVEAWAY PRIVACY NOTICE – ROUND 1
Version 1
This explains what we do with the information involved in this giveaway. It is in addition to our main store privacy policy.
Giveaway Terms · Subscribe to the newsletter: Chikuwa Store
Who is responsible
Chikuwa Store – support@chikuwastore.com. Our business details are on our Legal Notices (Act on Specified Commercial Transactions) page.
What is involved
- Your Instagram username, and the text and time of your comment. These are public on Instagram. On 11 October 2026 we read the comments on both of our Round 1 giveaway Reels by hand and write down the ones that count. We publish the time we did that. We do not have a copy of the comments as they stood at the closing time.
- Your newsletter subscription. You give us your email address when you subscribe on our website. After the closing time we export a one-off record of our subscribers and check entries against it. We publish the time we started that export and the time we received the file. We cannot observe the moment its contents were fixed, and we do not hold a history of who was subscribed at any earlier moment.
- If you are drawn: the email address you tell us by direct message, so that we can check it against that record, and your reply to the email we send to that address.
- If your win is confirmed: your name, shipping address and a phone number for the carrier. We ask for these only after the win is confirmed.
What we do not collect
Your address at entry. Payment details. Passwords. We never ask for these, and a message asking for them is not from us.
How we use it
To run the draw, to remove duplicate entries, to check the subscriber record, to confirm that the same person controls the Instagram account and the email address, to contact candidates and the confirmed winner, and to send the prize. We do not sell your information.
How long we keep it
- Your comment: it stays on Instagram until you or we delete it. It is held by Instagram, not by us. Our own entry record – the one we wrote down on 11 October 2026 – stays with our record of the draw, together with the time we built it.
- Our record of the draw – the date, how many entries there were, the checks we made, the Instagram username of each candidate drawn, and when we were able to send each message: we keep it so that we can show the round was run fairly.
- Our record of a confirmed win – Instagram username, the email address used, the round, the date the win was confirmed, and who verified it: we keep it to apply the 90-day re-entry rule in the Giveaway Terms.
- The subscriber record we exported after the closing time: we keep it as evidence of who was eligible for this round, together with the two times we were able to observe – when the export was started and when the file was received.
- Shipping and customs paperwork for a prize we have sent: we keep it for as long as we are required to keep shipping, export and accounting records.
- Your newsletter subscription: until you unsubscribe.
The 90 days in the Giveaway Terms is the period during which the same Instagram account cannot win again. It is not a deletion schedule.
Who else sees it
Instagram/Meta, where the comment is posted. Shopify, which runs our store and holds our newsletter subscriber list. The carrier we use to ship the prize, and the customs authorities of the destination country – for the winner's parcel only, and only the name, address and phone number needed to deliver and clear customs. Nobody else, unless the law requires it. Your data may be stored on servers outside your country, including in Japan and in the countries where Shopify operates.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to support@chikuwastore.com. We answer every request and we tell you plainly what we did, and what we have to keep and why.
Your comment: you can delete it yourself on Instagram at any time. Deleting it before we build the entry record withdraws your entry, whether you delete it before or after the closing time. After that, ask us and we will take your entry out of the round.
Newsletter: you can unsubscribe at any time from the link in any marketing email. If you unsubscribe before we export the subscriber record, your entry for this round is not counted.
Giveaway Terms · Subscribe to the newsletter: Chikuwa Store